1.1 At VRAAsia, we take your privacy seriously. We are committed to complying with all applicable personal data protection laws.
1.3 “Personal Information” means information about a person, whether true or false, that can be used as information that personally identifies that person. or from such or other information that the organization has or may have access to Common examples of personal information include name, identification number. and contact information
1.4 In the course of providing the Services to you or accessing the Platform (as defined in the Terms of Service), we will collect, use, disclose, store and/or process information. including your personal information
2.VRAAsia When will personal information be collected?
2.1 We will / may collect your personal data when:
(a)when you have accessed and/or used our services or site or register and/or apply for an account with us
(b) when you submit the form including but not limited to Application form or other forms related to our products and services Either online or in a documented form
(c) when you enter into any agreement or provide any other documents or information in connection with your dealings with us. or when you use our products and services
(d) when you contact us, for example via telephone (which will be recorded), letters, faxes, face-to-face meetings. social media platform and email
(e) when you use the service electronically or contact us through the Site or use the Services. including but not limited to Use through cookies which we may apply when you use the Service or access the Site
(f) when you transact through our Services
(g) when you give us comments or complaints
(h) when you register, enter into a contract and/or participate in contests and/or promotional activities including promotional activities with our partners and/or group companies
(i) when you use or request to use services provided by our external service providers on the Site, such as payment, logistics services. etc.
(j) when you visit or use the websites and applications of our partners or companies in our group
(k) when you visit or use third party websites and applications that use and/or relate to our Services
(l) when you install an application on your computer, phone or other device (“device”) and/or use the device to access our services
(m) when you connect your account to a third party website or application. to your account with us through the Site or
(n) when you submit your personal data to us for any reason
The above policies are not referenced in full detail and are just a general example when we collect personal information about you
2.2 We may collect, use, disclose and/or process this information for various purposes (as defined below)
2.3 Our mobile applications may collect accurate information about the location of your mobile device using technologies such as GPS, Wi-Fi, etc. We collect, use, disclose and/or Process this information for one or more purposes. including but not limited to location-based services that you request or provide you with relevant content based on your location; or allow you to share your location with other users. as part of our mobile application services For most mobile devices You can withdraw your right to have us receive information about your location through the settings on your device. If you have questions about how to disable location services on your mobile device. Please contact your mobile device provider or device manufacturer
3.VRAAsia What personal data will be collected?
3.1 Personal data that VRAAsia may collect includes but is not limited to:
• Email address
• Billing address
• Shipping address
• Bank account details and payment information
• Contact number
• Any other information about the user when the user registers for our service or site. and when the user uses the service or the site including information about how the User uses the Service or the Site
• The general public and groups you are connected to or may have connected to on our platform. and the manner in which you communicate with them
• Information from or about the device on which you install our application and/or use the device to access our services and/or the site
• Your account details with third-party websites or applications to which you have connected your account with us through the
Site• Personal information you may provide to us through the Site
3.2 As stated in Section 2, we may receive information about you and your activities on and off the VRAAsia Platform from group partners and/or third party partners, such as information. from group companies and/or partners with whom we jointly offer services and/or promotions or from advertisers about your experiences or interactions with them. This includes information about the websites and applications you visit. Your use of our services on those websites and applications. as well as developer or publisher information on applications or websites provided to you or us
3.3 If you do not wish us to collect the above information/personal information You may opt out at any time through the Site or by giving written notice to our Data Protection Officer. You can read more about canceling in the section below in the section. “How you can cancel, delete, request access However, please remember that opting out of collecting personal information or withdrawing your consent to the collection, use, sharing or processing of your personal information with us may affect your use of the Service. For example, opting out of the collection of location-based information will disable the location-based features
To use some functionality of the service You will need to create an account which will require you to submit certain personal data. When you register and create an account We will require you to provide your name, email address, and username that you have set up. We may need to ask you for certain information, such as your phone number, email address, shipping address. self portrait Bank account information, age, date of birth, gender and any other interests. You will be logged in under your custom user account name and password. That username and password will help you securely access and maintain your own account.
5.Viewing a webpage
To access most websites with your device Your device sends information which may contain your personal data which is saved by web servers when you browse our web. This generally includes but is not limited to the computer's IP address. Operating system name/browser version referring web page The requested page, date/time, and sometimes includes a “cookie” (which you can disable by your device preferences) to help the site remember your last visit. when you log in This information will be associated with your user account. Additionally, this information is used for anonymous statistical purposes to help us understand how visitors use our site.
6.1 We may use “cookies” or other features. From time to time to help us or third parties collect or share information. To help us improve the Site and the services we offer. or help us provide new services and features. A “cookie” is an identifier. that we send to your device To help us recognize your device and tell about how and when to use or visit the Service or the Site, the number of users, and to track movements within our Site. We may associate cookie information with your personal information. Cookies are also linked to information about the items you choose to purchase and the list of items you visit. For example, we use this information to track information about your shopping cart. Your products. Cookies are also used to provide content tailored specifically to your interests. and to monitor the use of the Site
7.Viewing and downloading content and ads
When you browse web pages using your device while you view content and advertisements and access other software; on our site or through the service Most of the same information is sent to us (including but not limited to your IP address, operating system, etc.), but instead of sending your visits to different pages, your computer sends information about the content. Advertising viewed and/or software installed by the Service and the Website and the time given to us
8.Community and Support
8.1 We provide customer service support via email, SMS and feedback forms. to provide customer support We will ask for your email address and contact number. We only use information provided by customers who request support. including but not limited to email address for customer support services and we will not transmit or share this information with third parties
8.2 You can also post questions and answers that other users have asked in our community forums. Our forums and messaging services allow you to participate in our community. And we will maintain information including user ID, contact list. and your status message. In addition, services like this and similar in the future may require us to maintain your user ID and password.
Sometimes we may request information from users through surveys. Participation in these surveys is entirely voluntary. So you can choose whether to disclose your information to us or not. The information requested may include, but is not limited to: Contact information (including e-mail address) and demographic information (such as interests or age level). The information obtained from this survey will be used to monitor and improve the usability and satisfaction of the service. and will not be sent to third parties, except to contractors who assist us in administering and conducting surveys.
10. How do we use the information you provide to us?
10.1 We may collect, use, disclose and/or process your personal data for one or more of the following purposes:
(a) to consider and/or process your submission/transaction with us; or your transactions or communications with third parties through the Services
(b) to manage, operate, provide and/or administer your use of and/or to access our services and web platforms; including your relationship and account with us
(c) to accept, process, manage or complete a transaction. and/or fulfill your requests for products and services. and notify you of service and account-related issues. with anomaly
(d) to enforce the terms of service or the applicable user license agreement
(e) to protect security and permissions personal property or the safety of others
(f) for identity verification (verification) or inspection (due diligence) or Knowing your customer's identity (Know your customer-KYC)
(g) to assess and approve your credit risk and credit capability information for any credit product
(h) To maintain and control software updates and/or other updates. and provide necessary support from time to time to ensure the smooth running of our services
(i) to manage or facilitate customer service follow your order Handle or respond to inquiries received (or claim to have received) from you or on your behalf
(j) to contact or communicate with you via voice calls, text and/or fax messages, e-mail and/or postal mail; or in any other form For the purpose of administering and/or managing your relationship with us or using our services such as but not limited to Communication of administrative information in connection with our services to you. You acknowledge and agree that our such communications may be via correspondence. Documents to allow other people to interact connect with you or see some of your activities on the platform and this includes to notify you when other users send private messages. Post comments for you on the platform. or connect with you by using other social media features on the Platform or by giving notices to you; This may involve the disclosure of some of your personal information on the outer envelope/package page. for the delivery of such things
(k) to allow other users to interact. connect with you or see some of your activities on the platform and this includes to notify you when other users send private messages. Post comments for you on the platform. or connect with you by using other social media features on the Platform
(L) for study, research, analysis and development activities (including but not limited to data analytics, surveys, product and service development and/or data analysis based on your interests or behavior) to analyze your use of the Services. to recommend products and/or services according to your interests to improve our services or products and/or enhance the customer experience
(m) to be able to inspect and poll etc. to determine the size and composition of our audience and understand the customer experience with VRAAsia's services.
(n) for marketing and advertising for marketing promotion activities In this regard, we will provide notices communicated in various ways and formats. in relation to marketing and information and media about promotional activities related to products and/or services (including but not limited to products and/or services of any other party that VRAAsia may do with or have an agreement with each other) that VRAAsia (and/or its related or affiliated partners) may sell, market or promote. both for products or services that are currently available and that will be made available at a later date. You can opt out of receiving marketing advertisements at any time by selecting the unsubscribe function provided in electronic media. We may use your contact information to send letters. or marketing materials from us or related companies Personal Data Protection Law
(o) in response to legal process or comply with or comply with applicable laws Government or regulatory requirements under the relevant jurisdiction. or when we believe in good faith that disclosure of your information is necessary for us to do so. including but not limited to Compliance is required to ensure that disclosure is required by law to be complied with by VRAAsia or its affiliates or affiliates. (including displaying the name contact information and your company name, if applicable)
(p) To provide statistical data and research for internal and legal reporting purposes. and/or in accordance with record storage requirements
(d) to perform business background check procedures or any other screening activities. (including but not limited to background checks) in accordance with legal or regulatory obligations. or our risk management processes that are required by law or that we have adopted.
(T) to review our services or VRAAsia's business
(q) to protect and monitor Violation or suspected violation of our Terms of Service, fraud, illegal activity omission or misconduct whether in connection with the use of our services or any other activity arising from your relationship with us
(T) in response to a threatening claim or claim against VRAAsia or any other claim claiming that the “Content” infringes the rights of another person
(T) to store, host, back up (whether for disaster recovery or any other reason) your personal data. whether within or outside the jurisdiction of consideration
(p) to manage and/or facilitate business asset transactions or potential business asset transactions; Such transactions involve VRAAsia as a participant or associated solely with or affiliated with VRAAsia as a participant. or associated with VRAAsia and/or one or more of VRAAsia's related affiliated partners as a contributor. and there may be third parties involved in such transactions. “Business Asset Transactions” means any purchase, sale, lease, merger, merger or other acquisition. Disposal, transfer or financing of the organization or any part of the organization or any other business or assets of the organization and/or
(v) any other purpose which we have provided to you at the time of your consent (collectively, the “Purpose”)
10.3 As the purposes for which we collect, use, disclose and/or process your personal data are subject to immediate circumstances, such purposes may not be listed above. such purposes at the time of obtaining your consent unless the processing of the relevant data without your consent is required by the Personal Data Protection Laws